2008 - 2013 - 2016

2009 - 2012 - 2015 - 2017

2010 - 2011


2018 - 2019 - 2020 - 2021

How long have you been a real estate broker and why did you choose this profession?

I have been in the business since 1996 and what I like most about my job is that it is never monotonous. Each mandate is a new experience.

I chose real estate because I can combine two of my greatest passions: houses and meeting clients who give me the privilege of sharing their dream of acquiring a property with me.

What part of your job do you find most challenging?

What I enjoy most is the consulting role. It's great to feel that clients trust me. They know that I will devote all my energies to finding them the property that meets their needs and expectations. I love it when I feel that I am useful to them.

I also enjoy marketing a property. I take the photographs myself to make the houses look their best.

On which territory do you work in particular?

I am mainly active on the South Shore and mainly in Saint-Hubert. It is an area that I know very well, and especially, that I like very much. There are great places to live with your family. We have many parks and green spaces that are particularly appreciated by those who want the advantages of the suburbs within minutes of the city.

How do you see the role of the real estate broker and what is the advantage for a client to do business with a broker?

I sincerely believe that the broker is the best person to juggle all the dimensions of the real estate transaction. Whether it's the legal or financial aspects, not to mention all the paperwork that needs to be filled out, you'll be glad to have a guide to help you.

You know, selling or buying a house is a job that requires specific knowledge. Fortunately for you, the broker is your ally in this adventure.

How do you build trust with the client?

The first and probably most important thing is to take the time to listen to the client. In most cases, they are not just looking for a property, but a place to settle down and watch their family grow. You have to understand what they like, but more importantly, what they don't like.

Then, and only then, can we start to work out a game plan with him. A real estate transaction is often the most important investment of a lifetime. You have to prepare it well and make the client feel that he is at the center of the whole process. We quickly realize if the current will pass between us.

What important element is most often overlooked by the customer?

In many cases, people overlook the complexity of the transaction. They are convinced that they can do it all themselves and, let's face it, wonder if it's worth paying a commission to someone else when they think it's just a matter of putting a sign in front of the house and it will sell instantly.

After several weeks, if not months, they realize that they will not succeed without help. This is often a lot of energy and money that could have been much more productive for them.

Tell us about an unusual experience in your career?

I believe that to do our job, we need a lot of tact and patience. I am thinking in particular of the case of a couple in the process of divorce who had entrusted me with the mandate to sell their house. Obviously, their first objective was to complicate the life of the other.

They never wanted to be in the same room and I had to mediate between the two. We still managed to finalize the transaction. But they were so aggressive towards each other that they went separately to the notary and never saw each other again. I also had to reassure the buyer, who was witnessing this fight between the two.

Is there anything else we should know about you?

I know how stressful buying or selling a property can be and I make it my duty to make things easier for everyone. I believe that people need to feel respected and supported. I want the experience to be pleasant and I want you to be satisfied with the transaction.

Subscribe to my newsletter

and immediately receive 6 must know real estate tips

  • This field is requiredThis email is not valid
Got it!
Your message has been sent successfully.
Sent failed.
While we're here

To ensure good communication between you and your broker,
it is important to regularly check your spam folder.

The first step would be to authorize emails from rachel.bergeron@remax-quebec.com.

To learn more about the configuration of antispam filters, click here.

About this site